Cookie Policy

This Cookie Policy explains how Scoop Casino (the “Site”) uses cookies and similar technologies when you visit https://scoop.com. It also explains the choices you have to manage cookies, and how those choices may impact your experience on the Site.

By using the Site, you may allow cookies to be placed on your device depending on your cookie preferences, your browser settings, and, where required, your consent choices shown in our cookie banner or preference tool.

What Cookies Are (In Plain English)

Cookies are small text files that a website saves on your computer, phone, or tablet when you visit. They help the Site recognize your device, remember your settings, and keep things working smoothly as you move from page to page.

Some cookies last only as long as your browser is open (session cookies). Others remain on your device for a set period or until you delete them (persistent cookies).

Why Scoop Casino Uses Cookies

Cookies help us deliver a safer, faster, and more personalized experience. For example, we may use cookies to:

• Keep the Site secure and help prevent fraud or misuse
• Maintain essential features like logins, account sessions, and preference settings
• Understand how players use the Site, so we can fix issues and improve performance
• Measure which pages, promotions, or features are most helpful
• Support customer experience tools, such as live chat
• Deliver and measure marketing content where permitted by your choices

Cookies do not magically guarantee wins, change game outcomes, or improve your odds. They are used for site operations, measurement, and experience-related features.

The Types of Cookies We May Use

Different cookies do different jobs. Here’s how they typically break down.

Essential Cookies (Always Needed for Core Functions)

Essential cookies help the Site function properly. They’re usually required for things like:

• Security features and basic fraud prevention
• Load balancing and stable page delivery
• Saving your session so you can move around the Site without constant re-logins
• Remembering basic privacy choices (where applicable)

If you block essential cookies, parts of the Site may not work correctly, and some features may be unavailable.

Functional Cookies (For Convenience and Personalization)

Functional cookies help the Site remember your choices and improve convenience, such as:

• Language and display preferences
• Remembering settings you’ve selected
• Supporting features that make navigation smoother

Blocking these cookies might mean you have to reset preferences more often, or certain helpful features might not function as expected.

Performance and Analytics Cookies (To Improve Speed and Experience)

These cookies help us understand how the Site is used, so we can improve layout, features, and performance. They may collect information such as:

• Pages visited and time spent on pages
• Click patterns and navigation paths
• Error messages and crash diagnostics
• General device or browser information (like screen size or browser type)

We use this information in an aggregated way to improve the Site, troubleshoot issues, and make gameplay and browsing smoother.

Marketing Cookies (For Ads, Campaign Measurement, and Personalization)

Marketing cookies may be used to:

• Measure the effectiveness of advertising campaigns
• Limit how often you see certain promotions
• Show content that may be more relevant to you based on your activity, where permitted
• Understand which marketing channels lead players to the Site

If you disable marketing cookies, you can still use the Site, but promotions and ads may be less tailored to your interests.

Third-Party Cookies and Services

Some cookies are placed by third parties that provide services we use to operate, secure, and improve the Site. These third parties may set cookies or use similar technologies when you interact with their features.

Examples of third-party services may include:

• Analytics providers that help us understand Site usage and performance
• Customer support tools, such as live chat and email support features
• Security and fraud-prevention services
• Advertising and campaign measurement partners (where enabled by your preferences)

Third-party cookies are governed by the third party’s own policies. We recommend reviewing their cookie and privacy information to understand how they handle data.

If you want more details about how we handle personal information more broadly, visit our Privacy Policy.

Your Cookie Choices and Consent

Depending on where you are located, you may see a cookie banner or settings tool that lets you choose which cookie categories you accept. You can update your choices at any time by revisiting the cookie settings option on the Site (if available) or by adjusting your browser settings as described below.

If you choose not to allow certain cookies, you may still be able to browse, but some features may not work as intended.

How to Manage, Disable, or Delete Cookies in Your Browser

You can control cookies through your browser settings. Most browsers allow you to:

• See what cookies are stored
• Delete all cookies or specific cookies
• Block cookies from all websites or only certain websites
• Block third-party cookies
• Clear cookies automatically when you close your browser

Here are the typical paths (names may vary by browser version):

• Google Chrome - Settings - Privacy and security - Cookies and other site data
• Apple Safari - Settings - Privacy - Manage Website Data
• Mozilla Firefox - Settings - Privacy and Security - Cookies and Site Data
• Microsoft Edge - Settings - Cookies and site permissions - Manage and delete cookies and site data

If you use multiple devices or browsers, you’ll need to update settings on each one.

What Happens If You Block Cookies

Blocking or deleting cookies can affect functionality. For example:

• You may be logged out more often
• Certain preferences may not save
• Some pages may load slower or display differently
• Site troubleshooting may be harder because performance data may be limited
• Support tools like chat may not work reliably

If you’re having trouble after changing cookie settings, try re-enabling essential cookies first, then refresh the page or restart your browser.

“Do Not Track” Signals

Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for how websites should respond to these signals, the Site may not respond to “Do Not Track” in a consistent way across all environments. We will continue to monitor industry standards and may update our approach if a clear standard emerges.

How Long Cookies Stay on Your Device

Cookie duration depends on the type of cookie:

• Session cookies usually expire when you close your browser
• Persistent cookies remain until they expire or you delete them

We aim to keep cookie lifespans appropriate to their purpose and to use reasonable retention periods for analytics and preference-related cookies.

Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or how the Site operates. When we update it, we will revise the content on this page, and we may also provide additional notice where required.

If you continue using the Site after an update, it means you accept the updated Cookie Policy to the extent permitted by law.

Contact Us About Cookies and Privacy

If you have questions about this Cookie Policy, your privacy choices, or how cookies are used on Scoop Casino, contact us at:

support@scoop.com

For faster help, you can also check the Site’s frequently asked questions or use live chat support, if available.